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Andrew Spragon
ut I don’t want to cancel, I want my furniture that I had paid for! I have now waited in the house all day on a beautiful Saturday to be told that they don’t know what has happened and I will find out next week. I asked if they would compensate me for their mistake and got told they would give me a good will gesture when everything was investigated. Again offered nothing until next week. I would never buy anything again from Dunelm and would suggest others don’t! They claim to have a fast and efficient delivery service but cannot even get in touch with the courier service which Julie told me was their own to find out what is happening with my delivery! I will wait to see what the goodwill gesture is before cancelling my order but I cannot see it being enough to pay for a wasted Saturday when it is 20oC outside!Andrew
6 years ago
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Dunelm has a 2.3 average rating from 1,094 reviews

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