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Vivek
Ordered a sofabed for delivery on a Saturday, received a text message on Friday confirming the delivery. On Saturday morning received a text message saying that they have a network issue and wont be able to deliver and that someone will get in touch to reschedule. Waitied until midday on Tuesday but ofcourse no one called. Called customer service only to find out that they never had the product in stock!!! How the hell do you accept orders then??? Was told that the product wont be available for another 2 weeks! A complete waste of time and a terrible experience.
6 years ago
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Dunelm has a 2.3 average rating from 1,094 reviews

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