ordered a sofa on a monday for a saturday delivery.email on friday said your delivery is been dispatched.text at 7 am on day of delivery informed me that due to a network failure they could not deliver and would contact us within 48hrs.3 days later still no communication.no reply to email.contacted customer services 3 times with no real answer.eventually got a refund-at least that got sorted out quick.2 weeks wasted and 15 quid down on phone calls.useless!!
6 years ago
Dunelm has a
2.3
average rating
from
1,094
reviews
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