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Anonymous
I wanted to give 0 stars but this was not an option. My son ordered a sofa online, we cancelled the order the next day but were told he could not have a refund until the sofa had been delivered, which was going to be a week away. We didn't want the sofa delivered we just wanted a refund. I had to wait in all day for the sofa I didn't want which never came until 7.00pm just to tell the delivery men I did not want the delivery, an absolute waste of time for both me and the delivery men, as we live in the country miles away from where they came from
6 years ago
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Dunelm has a 2.3 average rating from 1,094 reviews

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