Completely stupid, sent wrong sofa, didn’t realise until unpacked put it together. Spoke to. A lady called Lorraine Barbour who made me email pictures, never set up a delivery date, didn’t really understand what she had done so called again, spoke to a man called marco, he arranged delivery, again had to wait 5 days for it, your customer service attitude stinks, your very rude, and very unhelpful, I paid 760 pounds for a sofa and received a 500 pound one, had to take the day off work, and will have to take another one for the new delivery. For a massive company it’s discracfiul and you really need to fix up your customer service. I was told no compensation was offered and that was the end of convo. I have the cos email address, and will be getting in contact ASAP because of your Appaling service and most of all awful customer service and attitude!!!!!!