Dunelm and absolute disgrace ,ordered curtains 7pairs £450 in total on express delivery (which they also call next day delivery ) hadn’t turned up after five days that was the first time .second time the same except this time I cancelled them only to be told that they had reinstated the order two days later on someone else’s authority (I am the purchaser not the someone else ).third time gone into shop to be told by the manager he only had a few minutes and I should shop else where ,an assistant took over and tried to help . After speaking to there customer services was told they would ring back , I am still waiting . I spend thousands of pound a month in this shop through my business and would like to be treated fairly. Will be seeking legal advise on this if they don’t make contact with me in the next two days
6 years ago
Dunelm has a
2.3
average rating
from
1,094
reviews
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