We put in an order in October and a delivery for three items that were supposed to be delivered in November. We received two out of three items so they just didn't delivery a 3 seater sofa. Contacted them every single day and they just did not respond at all. A picture frame was broken. An armchair was scuffed up. Two rugs were lost and we had to chase them to get it delivered again. Spent hours and stress dealing with this and they are just saying 'the evidence we have says the sofa was delivered' which is ludicrous so they HAVE STOLEN OUR MONEY and not giving us the sofa or refund!!!! Absolutely fuming and so stressed out, they have said we have to now sue them!!!! DO NOT SHOP HERE. Frauds.