Wanted to buy a cushion pad, they were all unwrapped, " no packaging" so looked a little grubby! People touching,falling on the floor, even taking them to the till where other items have been is never a good thing so I wanted to convey my thought via the very unfriendly cashier at your store in Oxford She told me very sternly when I asked her to pass my comments on the I Need to go online to complain, So I AM. It's little wonder the high streets dying when you get no customer service skills who seem it's all a terrible Inconvience , so I walked off and bought nothing, if I want a cushion pad I'll buy one online.