Placed an order for made to measure blind on 10th January at the Milton Keynes branch. We were told 1-2 weeks (even though web site says 7 days). As of today 6th February still no blind. I have contacted the shop at least 3 times and have been fobbed of with a lot of excuses. These excuses include: The member of staff that completed your order is on holiday - we cant access the order details until he returns. Cant find any trace of the order. At least 2 twice staff at the MK branch have said they would call me back after looking into it. This went on for 2 days with no call back. Every member of staff Ive spoken has said oooh no you need to speak to ........ When I speak to ....... I am then told oh no its not me. When I said on the website it states made to measure blinds are in with 7 days, store advised that online orders through Dunelm are placed with a different company to store orders even if its the same blind. When an order is placed and paid for in good faith it is appalling to fob a customer off, not to call back when they say they are going to and not to deliver within specified time. Its also very poor service when 3 members of staff are stood looking at you like none of them actually know what they are doing. They did manage to process out payment at time of ordering though!!!!!!!