Visited Lancaster store today and Denise the helpful curtain adviser was excellent. We were looking for some made to measure curtains, had picked out a pattern and she gave us a price. Helpfully she then pointed out that for our curtain measurements they had the same pattern in the premade curtain section, much cheaper and ready to take away and hang immediately. Very grateful for her advice and helpfulness, bought the curtains and tiebacks, hung them straight away and very pleased with them. Great customer service by a member of staff putting the customer first.