Ordered a mirror on 14th Jan 2019, when it came it had NO packaging inside the mirror was damaged, Rang up a chap said send in some pics and he would get it picked up on Friday, We did not have any more emails from Dunelm to confirm that it be picked up on that Friday ,so again we rang up only to be told that NO one had picked up the email with the pics ,so it would NOT be picked up until Monday . We have tracked it.This was returned to Dunelm on the 1st Feb 2019.That is 11days ago , I have NOT had my REFUND + POSTAGE of £21.55 returned to me.YOU sent out goods that were DAMAGED .I would like to know how much longer will it take for my refund plus interest