Saw the curtains I want on the site so went to my local store. Helpful assistant told me the are a web exclusive item but it doesn't say that on the listing but they couldn't order it for me. Tried to order them online but was unable to do so. Emailed Dunelm who replied it was currently not available as indicated by the crosses next to delivery choice (quite snotty in tone). I replied that the exprerss delivery had a green tick against it. No reply but did notice later this had been changed though subsequently it is back (go figure!). If an item is out of stock or not currently available then indicate that on the listing. It's not hard to do