I had a bad experience with Dunelm. I ordered a bed and delivery suppose to be 3-5 days. On day 3 I got a message head board from my bed is missing and they have to wait for delivery so my home delivery will be delayed. Two days after they said they they booked my delivery in the next... 7days!! Two days aftet that called be again saying my delivery was moved even further away!!! I cannot deal with companies like this. They wasted 2 weeks of my time and offered 10% off the next order and a good will...I don't think I will buy anything off them again. they also messed my sister's sofa delivery which came without legs so she had to wait one more week for it to come. Luckily she got £80 compensation for it.
5 years ago
Dunelm has a
2.3
average rating
from
1,094
reviews
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