ORDERED AND PAID FOR 2 DOUBLE MATTRESSES ON THE 10TH APRIL.
WERE TO BE DELIVERED ON THE 25TH APRIL. THE LORRY ARRIVED WITH ONE MATTRESS!! THE MEN HAD NO KNOWLEDGE OF THE WHEREABOUTS OF THE OTHER MATTRESS. WHEN I PHONED DUNELM I WAS TOLD IT COULD 3 WORKING DAYS TO TRACK IT DOWN. THE WEBSITE SAYS THAT ITEMS ARE DELIVERED WITHIN 5 WORKING DAYS! I HAD TRAVELLED OVER 100 MILES TO BE AT THE PROPERTY THAT DAY TO RECEIVE THE ITEMS. I COULDN'T BELIEVE IT, HOW CAN THEY NOT ORGANISE THE DELIVERY OF 2 IDENTICAL MATTRESSES. I HAVE ASKED FOR MY MONEY BACK ON THE MATTRESS THAT DID NOT ARRIVE AND I HAVE BEEN RE-IMBURSED.
KEEP WELL CLEAR OF DUNELM!
5 years ago
Dunelm has a
2.3
average rating
from
1,094
reviews
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