I went to Dunelm staples corner retail… I went to Dunelm staples corner retail center, for blind. So the guy showed the available products and samples. I went for something simple and it was reasonable price. We booked a day for someone to come to do the measurement. To my surprise, the guy that was supposed to come did not show up and NO communication from Dunelm to inform or even apologize. After chasing them to understand the situation, they sent me an email 2h after the appointment to inform me that the appointment has been cancelled due to traffic and the next available appointment is in September (a joke). The disrespect their clients, poor communication, and they lost £1000 business. Very unprofessional, do not go with them. I used Blindshop instead. They are very professional.