I purchased a sofa and chair from Dunelm. When it arrived the workmanship was diabolical so I sent it back. I do have Photos to verify this. Unfortunately my front door was damaged by the Couriers. Since March I have been trying to resolve this issue but they now no longer respond to my emails although they claim to respond to queries within 72 hours. They are totally disrespectful of their customers and not interested in resolving complaints. Any respectable company would value their customers but Dunelm give a very shoddy service. I could not recommend this company to anybody.