We ordered the Montreal 11 piece dining set priced £349 on the 14th July 2019. The next day we had an email telling us the item would be delivered on the 17th July between 9.55-11.55 am. My partner took time off work to take receipt of the item. Unfortunately it didn't arrive. We heard nothing from either Dunelm or their Logistics partner (Panther), so rang them both the following day. Both blamed each other and we were assured the item would be delivered on 27th July. Sure enough the delivery team actually turned up this time, unfortunately though, with only one box instead of three. We asked the driver if that was the lot and he said it was. We later received a call from the driver saying he had the other two boxes in his van after all. The driver said he would deliver it the following day (even though it was his day off as it was his error). Sure enough we waited in all day......... No delivery. Rang Panther and Dunelm up again on the 29th July to be told the delivery of the two missing boxes would be delivered on the 31st July. Again I took time off work to accept the delivery........ Nobody turned up. Rang Panther who advised the driver couldn't find the property (strange as it was on the main road). Told by Panther the delivery would definitely be delivered on the 3rd August. We waited in and sure enough the driver arrived........ With just the one box. AAARRGGGHHHH!!!!!! How hard is it to deliver a garden set!! It’s been nearly a month now and we are still waiting for our last package. After dozens of phone calls, emails and broken promises by both Dunelm and Panther, we give up and may never receive the missing item. My advice. If you’re ordering online and panther are involved, cancel the order and collect it from the store. At least you'll get your item.... unlike us. Dunelm & Panther Logistics, you are a disgrace, totally unprofessional & an absolute joke. AVOID LIKE THE PLAGUE!!!!!!!!!