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Khan
I visited the South Harrow store today to attempt to refund x2 cotbed sheets still in the original package and with a receipt and within 28 days returns policy! However the Manager refused stating they dont take back bedding! I was amazed at this as I genuinely picked up the wrong size. I purchased £650.00 worth of goods that day and was only returning x2 items? The shop has NO signs stating this policy and the sales advisor certainly did not advise me on the date of purchase! The manager was very patronising too! I will be publishing an article in the Harrow observer to make the community aware to NOT shop from this patronising and outrageous policy store!
5 years ago
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Dunelm has a 2.3 average rating from 1,094 reviews

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