Terrible customer service Ordered online and a problem with the website resulted in my order going through twice. Cancelled the duplicate order but this cancellation was not picked up until after dispatch ( which is very poor ) they just don’t answer their emails ! Both orders arrived and 2 lots of money taken from my account including 2 lots of postage ! First parcel arrived late after waiting in all morning and second one a whole day late, then had all the hassle of arranging for duplicate parcel to be collected and waiting in again. More trouble than it was worth, I will never order online from a Dunelm again.