This is not a review of Dunelm products. Generally, i've found them to be of good quality. This review is regarding the shambles that is Dunelm online orders and delivery! Twice in the last 6 weeks i've ordered items online purely because they are not available in-store. On both occasions i've been messed about by the delivery (by DHL in both cases) and taken unnecessary days off work. There doesn't appear to be any communication between Dunelm and DHL and the DHL tracking service is nothing short of a disaster. I'm still waiting for an item that the website STILL says will be delivered last Friday!! Sort it out Dunelm/DHL or you'll lose a lot of custom. Can't imagine how bad it'll be at Christmas but my advice is to only buy in-store or buy elsewhere.