I have a friend who works for Dunelm, she has spoken to me multiple times about how under appreciated she feels, especially from management. I believe the management to be severely lacking in pastoral care for their workers, as long as they show up and do what they’re told, job done! From an outsiders view, the store manager is a bubbly friendly person, but after my friend telling me about her, she is the type of person to delete a problem rather then deal with it. I have shopped at Dunelm myself multiple times and I am shocked at how ubspoortive the managers are. Myles (I believe his name to be) needed help on tills and management did not show up but kept relentlessly asking questions on the headset with the poor boy did not know the answer too! I was patient but was stood waiting for a while which is not acceptable. Would not recommend Dunelm Bury St Edmunds as a place to work or shop.