Ordered a bed from Dunelm 3 weeks ago... they took the money out of my account that day. Earliest delivery I could get was for tomorrow so I had to book a days holiday at work. I emailed 2 weeks ago asking if they could give me a delivery time... I had no response... until today. They email me to tell me that actually the bed I ordered is no longer in stock and it would be in stock for another 7 weeks!! No offer of an explanation as to why they took my money without even having the bed in stock, no explanation as to why no-one told me sooner! And no offer of any compensation. I am absolutely fuming as I have now lost a days pay at work (I am self employed). Meanwhile my money have been in their bank account building interest. I now cannot get hold of anyone for a refund. I WILL NEVER USE DUNELM AGAIN and would not recommended it at all. I found another company who actually have very good ratings who will deliver a much nicer bed to me tomorrow!!! next day delivery! I wish I had used them from the start. Very disappointing, money hungry company Dunelm!