I have been to dunelm cafe 5 time over this month February, im here again at the upstairs cafe and it hasn't changed a bit, still very very dirty ie food all over the floor, table cluttered with left over trays, spilt liquid on seats,the place is absolutely scruffy, I bought 2 teas this morning 1030am 25feb,I asked for tea spoons didn't have any ready, I asked for a teapot of hot water didn't have a teapot, I asked if they had any servietts I got 1,the staff are miserable never smile. Come on dunelm the staff in the cafe are ether lazy or just not bothered I don't think any of them want to be there