This is a joke. Delivered a faulty item and try to reach them out on the phone to get a replacement. The number just invites you to sort it online and when you fill the online form, there is no feedback not even an acknowledgment of your complaint. It has been 2 weeks and haven’t even heard of them. Avoid at all cost. Poor customer service. The only way I could force them to get back to me is by raising a complain on PayPal. So will see how this goes but this is unacceptable
4 years ago
Dunelm has a
2.3
average rating
from
1,094
reviews
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