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Fatemah
My parcel was delivered to the wrong address, when I contacted customer service they responded and contacted the delivery company (Hermes). After Hermes said that it was delivered and signed for! Dunelm customer service stoped contacting me! I am telling them that I was not the one that signed for the parcel and I have not received it and all!!! My emails are being ignored! I spent £40 and nothing is being done about it! Never shopping there again!
4 years ago
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Dunelm has a 2.3 average rating from 1,094 reviews

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