My order was promised on 12th June, I then received an email to advise the order had to be rearranged because they didn’t have stock. I rearranged for 17th June but then received an email to advise it would be delivered on 12th, I stayed in all day waiting and nothing. I also did the same on 17th and nothing. I filled in a contact form & was told it should have arrived on 12th so the issue would be passed to the investigations team, that was on the 17th! I haven’t heard from them since! I have requested a refund of £199!! And they haven’t even acknowledged the email and you can’t contact them by phone. They have £199 of my money & I can’t get anybody to respond to my email. I will not deal with Dunelm again. Disgusted with their customer service, I realise we are in extraordinary times but don’t promise things you can’t deliver!!