Ordered 5 items: 1 was paid for, had a call to confirm delivery the following day, then had an email confirming my cancellation. Customer service did not answer call as I had not cancelled so sent email which was answered a day or two later saying the item was out of stock. 1 item arrived broken and on returning it to local store was not given any evidence of my return and was asked to wait for an email, however, as emails and phone calls had not been received with other orders was a little worried that no email or refund would be sent and with no evidence of return I would have no recourse. 2 items arrived damaged but not so bad I can't disguise or hide it in some way. 1 item ok. Have no confidence in online service. Customer service have never answered a call. Emails and calls on day of delivery not forthcoming. I did receive refunds when I was told I would but not as quickly as the money was taken. Would buy from store so I can check product myself. Will never order online again.