Bought on line duvet covers and pillow cases from Dunelm, all marked non iron. Unfortunately, they creased badly and needed ironing, which is a nuisance, quality was very poor too. I bought on line whilst we were still in lockdown and initially put them away and thought there was nothing to be done. I then read through reviews for these items and found many other people had experienced the same, so I thought worth contacting Customer Services for their thoughts. Basically, although their response was very flowery and apologetic, it said tough luck you are outside the twenty eight day return limit so nothing to be done. No allowances made for the present situation when returning items isn’t easy. Will look elsewhere in the future for home purchases.