As a colleague and customer at dunelm, there is a lot that needs to be done in the slough store. From constantly being short staffed to being underpaid there’s many problems that come with dunelm in slough. We have no security yet thieves thrive throughout the shop and us as staff are expected to stop them putting ourselves at risk, colleagues are forced to stand out in the pouring rain and unbearable heat for hours of their shift with no swap over of people just so there’s always a “meeter greeter”. The manager Alpesh, needs to be changed plain and simple he has no people skills, doesn’t know how to talk to customers politely unless his manager Marcus or Rory is stood next to him, he disregards colleagues feelings and needs, and doesn’t know how to use the technology and most of the basic skills you gain from the shop. He embarrasses colleagues infront of customers which isn’t only horrible it’s just plain unprofessional. He is money hungry and doesn’t care about people. He pays a normal colleague management wage, gives her management hours because she’s a “key colleague” yet everyone else who falls under that section receives normal pay and normal contracted hours. The slough store overall is in shambles, and something needs to be change before i start talking to the papers because it’s honestly disgusting how people are treated there, and countless complaints have been made about the treatment and management yet nothing has been done. Glad to see the back of that place and i’m sure most people who are there now will be too.