Purchased some bedding today and the lady who served me muttered something and I just smiled at her, later when I got home I started to open the purchases, soon as I took it upstairs I could see the colour was not going to match my decor, it looked different in the shop, I was shocked when I looked closer at the package and it said once opened no exchange or refunds due to hygiene issues. So I've basically just wasted my money, shame on you Dunelm........ Wish I'd of purchased elsewhere and I'd of had no problem returning it, for god sake you can return underwear and swimsuits with a receipt ....