In addition to being overpriced the products are not as good. The batteries don't hold charge, all their vacuum's are difficult to clean and the suction power deteriorates quickly. Not worth the money. Their customer service stinks too. As my wife likes the products I ordered an Airwrap online. Payment was authorized but Dyson cancelled the order. Upon calling customer services and speaking to the Manager Jamie, I am deemed a security risk. LOL Really? Tip for Dyson, if you prefer not to do business with me that's ok, but don't block the money on my card and keep it for ten days. Abbort the transaction before!