Extremely poor customer service. I moved over to Economy Energy and despite sending photographs of my meters they have registered my meters as prepayment and now I can’t move to a new supplier. I sent the photographs 12 months ago and thought that it had been resolved. I have emailed and phoned and had online ‘chat’ but the person I need to speak with is unavailable. DO NOT SWITCH to this company. When the prices increase you are unable to move due to their incompetencey.
6 years ago
Economy Energy has a
1.1
average rating
from
162
reviews
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