I had a courtesy car from Enterprise Hemel Hempstead when my car was damaged in an accident. I picked up the car from the branch, a dark and dingy NCP Car Park. The female staff member pointed out some damage on the front tyres and also the front wheels. She told me these were known issues and not worry. My father also witnessed this. When the car was collected, I was blamed for the damage to the tyres and they took £500 from my bank. I have spoken to several people in Enterprise and they keep backing the staff member who is now lying about the damage being there when i collected the car. I am now taking them to the County Court and would recommend that people avoid Enterprise like the plague.