Etsy charges sellers exorbitant fees and commissions but treat their sellers like TRASH. Seller support is a joke. They take forever to respond, if they even do, and trying to work out a shop suspension can drag on for weeks because you are lucky if you get one reply every other business day. They have no phone support unlike amazon seller support, and their canned response mentions how they get so many support requests that responses will be delayed. Well, hire more support staff! What are our fees paying for?? And yes, your shop can be deactivated with no explanation whatsoever. They'll claim an email was sent, but their email system routinely does NOT send out important emails to sellers. Just a horribly run company and sellers should avoid at all costs.