It's very necessary for a holiday to begin on a pleasant note. That's exactly what happened when we booked our trip to Vietnam through Exotic Voyages. From the obvious services such as pick & drop to customized itineraries for everyone in the group (8 of us were travelling together) – Exotic Voyages team, especially our travel expert Nguyen Linh had every detailed taken care of. They are always available, full of energy and have a quick response in case you ask for anything specific. If you are travelling to Vietnam for the first time, don't even bother looking elsewhere. These guys are travel experts indeed who are extremely sensitive to the needs of any travelers -- solo, couple or in a group. Would be happy to recommend Exotic Voyages. Thanks for offering to help my sister and her husband with their itinerary next year