This was our first experience with Exotic Voyages and thought I was hesitant at first to use this on-line service (because you never know...), they have exceeded our expectations in every way! From the active involvement in our custom trip planning to Vietnam and Thailand, to the follow up on questions big or small, to the assistance once on our trip, we could not have been better served. Its rare these days to find a company where every employee is willing to make the customer experience fantastic and I have to thank all at EV for a fabulous trip of a lifetime!