I've travelled to all seven continents both on a shoestring and on luxury trips and my recent vacation to Vietnam and Cambodia that was arranged by ( my now favorite) Travel Designer, Diep Nguyen, at Exotic Voyages by far exceeded my expectations. This was my first visit to Vietnam/Cambodia so the "must see" places were, needless to say part of the tour. Diep however went to bat for us to make certain we experienced the best of the tourist spots during the busy season when we were traveling. She managed to get us one of the best rooms in the colonial section of the Metropole Hotel in Hanoi. She arranged a trip on Halong Bay that was far away from what is now an almost Disney World touristy area. Similarly unique arrangements were made for a cooking class we took in Hoi An, that included a river boat trip and a USA experienced chef. The Bassac cruise up the Mekong Delta was another highlight and a trip that I would gladly extend to a few days rather than the single night we spent on board. What made this trip exceptional however was that it was totally hassle free. Tour guides were always on time. Drivers were always waiting at airports. The one thing that will always stick out in my mind as exceptional service however is when our flight from Hoi An to Siem Reap in Cambodia was delayed by several hours. Not only were we immediately informed and drivers on both ends rescheduled but the hotel manager of the Jaya House River Park where we were staying in Siem Reap was informed and greeted us as we stepped out of the taxi at midnight and graciously invited us for a light meal and wine in the event we had not eaten. You can't get more hassle free than that. I sincerely thank Exotic Voyages and Diep Nguyen for organizing this memorable trip. I would recommend them to anyone. Rieny New York City