We used Exotic Voyages for our 3 week trip. Annie made it organized and easy from the very beginning. She worked with me to develop and tweak many itineraries. All of the airline connections were efficient and complete, right down to seating and boarding passes. All hotels were immaculate, reasonable and central to the best locations. All tours and excursions were professional and spot on. There was always someone waiting for us at the airports to help with immigration and luggage. Annie even personalized our trip with a local dinner in Hanoi! She stayed in touch every step of the way. I will use Exotic Voyages again.