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Laura
Unbelievably extremely Bad service. I Made large order 24th december. Received information it is despached and regarding this Covid situation there are severe delays expected. Then again another emails warning about delays. OK. When I have been waited 59 days for my order I write them asking about my order, where is it. They replied wait more becouse of delays, I wrote again - for how long should I wait before ring a Bell for missing order, they replaid again - wait more. I asked third Time - hello, it is been more than Two Months now. This Time they replied that is too Late to claim missing order and I should read their policy. THEN WHY THE HEL they send emails contained information about delays and plea to be patient if their keep policy to reject claim for missing orders if it is not on Time!?! First days they say wait more and NEXT day - it is too Late. Unbelievable!!! People - be aware, this is extremely Bad client service!!!!
3 years ago
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