Terrible service and company purchased some items with the help of a voucher however one of the items I had to send back they were going to charge me £15 to send the item back when for the same service but with higher insurance I paid £7 anyway sent the item back left it a week contacted them to be told that they had a back log I asked could you just check to see if you have received it for them to say have you got a copy of the photo or signiture at this point I was concerned it felt like if I said no they would have said they never received it lucky I had a photo. But still had to put in a complaint to get my refund just remember I sent one item back of the five and they took the voucher back lol stay away terrible expensive and dogey practices.