I ordered 3 items a dewalt tstak caddy, an 18v 5ah battery and dewalt fast charger yellow The caddy had layers of bubble wrap but and a big BUT the battery and charger had no bubble wrap or any protection what so ever not even boxed with manuals and just put in the caddy and caddy wrapped meaning you could hear both battery and charger bouncing around loose inside as I'm trying to take the bubble wrap of the caddy which caused both battery and charger to get scratched marked ect worse case they could of been broke during transit ect because of this stupid company not bothering to supply boxes or even wrap the units absolutely fuming when you buy items new they should come boxed new with manuals not as if someone just slung them in a box from Ebay disgusting service