Dispatch time was good but delivery issues and lack of customer service support let the side down. Delivery was split in two but I only found this out when the first delivery arrived and two-thirds of the order was missing. There was no tracking info for the second delivery. The company didn't respond to email and it took 4 attempts across the day to contact them by phone. The person I finally spoke to seemed helpful and said he would look in to the missing items and phone me back, but never bothered. The second delivery did arrive the following day but nobody was in to receive it, as there was no tracking info. If it had all gone smoothly, then no complaints, but better support than this is required when issues do occur.