Goods (in my case principally Lloyds approved general purpose resin) appear to be good quality at prices not much more than other online suppliers. The downside is the cost of standard carriage which, perhaps because the goods are despatched from Northern Ireland, is a minimum of £16 (other suppliers charge £7.99). This makes smaller orders uneconomic. Customer service is also lacking. They delivered the wrong size of Ribbed Roller, and it took 2 telephone recorded messages and 2 emails over the course of a week before I got a response. Their phone line seems to be continually on answermachine.