Very disappointing, had missing part from my online order which can happen, its how a company deals with it, 7 days since informed fibreglass direct of my missing part and numerous promises later and still not arrived, has delayed my building work now as roof has not been done in the time programme as cant without the missing trim, roofer has advised that he will now source all the materials for the roof elsewhere and you guys can make arrangements to come pick everything up and refund my full order, be aware of this company if something goes wrong your left on your own, shame you treat customers this way as used you a few months back and had a full complete order with no issues and product was good which was why I returned for more, wont in the future.