Horrible customer service. Phone lines are closed or they hang up on you! They don't respond to emails. Took them 15 business days (not 5-8 business days as they say on the website) to deliver my shoes. Now that I want to return a pair, I've realized that they've changed their policy and the customer has to pay for returns. I'm reading other reviews and I'm horrified if I'd even get my refund or any confirmation that they've received the returned parcel. I used to shop here all the time but that's it. No more shopping and no more recommending to other ppl.
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