Stay away from this company. Management is heartless. I ordered a pair of sandals and even though they were the correct size the sandals are so poorly made that they cannot be worn. I tried several times to print a return label but was unsuccessful. Eventually I spoke with a rep who emailed me a return label. However, because I did not have the original box they would not accept the return. I explained that they were for my sister in Jamaica and unfortunately during my absence my husband accidentally threw out the box. I understand that is their company policy, and I could understand not getting a refund. However, not issuing a store credit so I could order something else is quite disappointing. I have wasted $116 and would never buy from this company again.