I happened to think: "What if my computer went down and I wasn't able to order Fresh Patch on the internet? What other way could I order Fresh Patch so that Roxie wouldn't be without her private patch?? I've been a customer since November and will continue to be a satisfied one! I adopted Roxie, a 5 year old Westie. Because I have open space behind my home with no fence, I frequently have visiting coyotes; coyotes jump fences anyway. Fresh Patch is my miraculous answer to SAFETY as well as to convenience. I was doubtful if I could train Roxie to Fresh Patch as I've always heard "you can't teach old dogs new tricks". To be honest, I patiently worked with her for 4-6 days before SUCCESS. I was so excited! And, I was so proud of Roxie! This proves YOU CAN teach an older dog new tricks/routines. THANK YOU, THANK YOU!