We have a Gtech vacuum and hand held vacuum for over 3 years now and works very efficiently. On Friday the plastic flywheel on the hand held broke into a dozen pieces. Phoned Gtech and for £9.99 was told a new part would be sent including p&p. This morning , Monday at 8am a whole new chassis arrived. I put in the battery and the dust container , 30 seconds , and we're back working. Full marks to Gtech.
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