Nick is a criminal. He provided great service to us for a number of years. Then he flaked out. Unlike most providers, he refused to give us admin rights to our Office 365. After chasing him for months, he said he did it, and he still didn't do it. I have to call him multiple times. He doesn't return calls or emails. I call his backup service. They say they have reached him, and he will get right back to me. He doesn't. He is holding all of our files and security hostage. We need to authorize new users, we need to turn off old users, and we cannot.
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