My daughter purchased air ram multi package at a cost of almost three hundred pounds for me to use as I do her housework. I had read the glowing reviews and watched all the boastful television ads and I must say I was really disappointed.The actual air ram is an overrated carpet sweeper basically just pushes dirt around,does not get into corners or edges,does not cope with long pile carpet or rugs,same for the handheld.These machines are not for any kind of deep cleaning.After one month the air ram broke down completely and was returned to Argos who had no hesitation and gave my daughter a full refund.She has purchased a new Dyson and this suits me as now her floors are debris free and clean.I can understand a lot of buyers are completely satisfied with these items but in my opinion they are for occasional use and certainly not for a family or heavy use areas.